Here we’re highlight top CRM & Customer Service BigCommerce Apps, If you’re looking for the best CRM & Customer Service BigCommerce Apps in the market, then you’re in the right place. We have more than 10+ such Apps for you right here! Take a Look…
1. LiveChat + Product Cards
Want to communicate with shoppers while they’re browsing your store? With the LiveChat chat widget, you can answer incoming sales and support questions as they come in. Having live chat on your BigCommerce website means that you can minimize the time needed to contact your current or potential customer.
2. ReadyCloud CRM
ReadyCloud is the CRM suite, built for ecommerce. Let’s start by saying that we are in your corner. We love BigCommerce and have hundreds of users who swear by it. So the stakes were high to deliver a great ReadyCloud experience.
3. VUI Voice Assistant
VUI is an automated expert for your site. Customers get answers for basic customer service requests using voice or chat rather than waiting for a live agent or struggling with a chat bot that can’t help them.
4. Tidio Live Chat
Discover Tidio Live Chat, one of the most powerful live chat apps on the market, tailored perfectly to the needs of small and medium-sized stores. You start your Tidio experience by establishing your live chat’s appearance, after which you integrate our app with your BigCommerce store with a few clicks of the mouse – and you’re done!
5. Quick Facebook Chat by Beeketing
More and more people prefer social messaging platforms like Facebook Messenger over email, phone, and online chat, when it comes to communicating with brands. Quick Facebook Chat app helps you leverage this social trend and create the friendly and instant communication between you and your customers via Facebook.
6. Live Chat for Slack by SocialIntents
Chat with website visitors right from Slack or from your web browser to engage customers and sell more! All plans support unlimited live chat agents and unlimited monthly chats. Customize your chat for your brand with your logo and your agent photos, customizable pre-sales information, and configurable questions.
7. Infusionsoft
When your BigCommerce store is connected to Infusionsoft, your customer and order information will be synced to your CRM and marketing campaigns, which will trigger personalized, automated emails based on customer behavior — such as completed sales, requests for more information, or other engagement with your site or emails.
8. Re:amaze
Re:amaze is a helpdesk and customer messaging platform designed with eCommerce businesses in mind. Best of all, Re:amaze is fully integrated with BigCommerce so your team can access order data and provide amazing customer service for every conversational channel all in one place.
9. Zendesk
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises.
10. JivoChat Business Messenger
Business Communicator for E-Commerce Unlike other live chat apps on the BigCommerce Market, Jivo is omnichannel. Well, what does that mean? Let me tell you, it means: live chats on your website, chats with clients on Facebook, messages to your company’s email address, and calls to a phone number in any country – all go to one convenient JivoChat app.
Final Thoughts:
The collection is perfect for BigCommerce store owners. Which of the above apps will you be install to your website? Let us know in the comments section below!
Checkout the Premium BigCommerce Apps here.
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